Privacy policy

At Shoppingkaat, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

We collect the following types of information to ensure a smooth shopping experience:

  • Personal Information: This includes details such as your name, email address, phone number, billing address, and shipping address when you make a purchase or create an account.
  • Payment Information: We use secure payment gateways to collect and process your payment details such as credit card or debit card information.
  • Device Information: We collect information about the device you're using to access our website, such as your IP address, browser type, and operating system.
  • Browsing Information: We track information about how you interact with our website, such as pages visited, products viewed, and time spent on each page.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and deliver your order, including sending updates about your purchase and tracking your shipment.
  • Customer Service: To respond to your inquiries, process returns, and handle customer support requests.
  • Personalization: To recommend products based on your browsing behavior and purchase history.
  • Marketing: With your permission, we may send you emails about new products, special offers, or promotional updates.

3. How We Protect Your Information

At Shoppingkaat, we take your privacy seriously. To protect your personal information:

  • We use SSL (Secure Socket Layer) encryption to protect your data during transmission.
  • Your payment information is handled by trusted payment gateways, ensuring that your card details are not stored on our servers.
  • We regularly review and update our security practices to safeguard against unauthorized access, loss, or misuse of your data.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our store, such as payment processors, shipping partners, or marketing platforms.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with legal processes, or prevent fraud.

5. Cookies and Tracking Technologies

  • Cookies are small files stored on your device that help us improve your shopping experience by remembering your preferences and enabling certain website features.
  • We use cookies to track your interactions on our website, such as the items you add to your cart and your browsing history, to offer a more personalized shopping experience.
  • You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request changes or corrections to your information if it is inaccurate or incomplete.
  • Opt-out of marketing communications by clicking the "unsubscribe" link in any email we send or by contacting us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, so please check back regularly.